630 Hamilton Street, Vancouver, BC

Accessible parking is available at the Easy Park Queen Elizabeth Theatre parkade, on Cambie Street, with an accessible parking decal. Accessible parking must be reserved by phone 7-10 days in advance and is subject to availability. Easy Park offers QET & Vancouver Playhouse patrons seeking to reserve accessible parking a dedicated phone number: 604.706.1257, Click to reserve

There is an elevator from the parkade to the QET Hamilton Street entrance. This is available 60 minutes before show times.

There is an accessible pull through driveway to the audience entrance at 630 Hamilton Street to drop off or pick up passengers. Doors open one hour before posted performance times.

There are several parking lots in the vicinity, including at the VPL main branch in the 700 block of Hamilton Steet.

The theatre does have one wheelchair that can be used to assist a patron from their vehicle at the front door to their seat. You may not use it to sit in it during a performance as it may be needed for other patrons. Please speak to the Head Ticket Taker and they will assist you.

Wheelchair and accessible seating is available on the orchestra and mezzanine levels.

Orchestra: row 25, seats 31 through 40 and seats 60 through 69.

Mezzanine: row 34, seats 15 through 20 and seats 41 through 46. Best seats for viewing rock concerts in a wheelchair are mezzanine level seats.

*Please note, some ticket sellers, including Ticketmaster, will call these rows ‘WC’ instead of listing the row number e.g. Mezzanine Left WC seat 15.

You may purchase one accessible seat and one seat for a companion.

All Balcony and Dress Circle levels have many steep steps.

Moveable arm rests are available in Rows 22 to 25 seats 80; rows 21 to 24 seats 60, rows 21 to 24 seats 40 and rows 22 to 25 seats 20. Below row 22 the aisles in Orchestra have steps.

The QET has variable seat sizes. Please see the seat size charts here.

Booster seats are available at the QET Coat Check to rent for a small fee, or you are welcome to bring your own.

Single occupancy gender inclusive accessible washrooms are in the main lobby by the front doors and on the mezzanine level across from the elevator. Accessible stalls are also included in the mezzanine men’s and women’s washrooms.

There is an elevator at the Hamilton Street entrance from the main lobby to the left mezzanine and left balcony lobby levels. There is an elevator from the QET parkade to the QET Hamilton Street entrance which is available 60 minutes before show times.

If you wish to bring an oxygen tank with you, for your safety and comfort we ask that you purchase seats in the accessible seating area.

The Queen Elizabeth Theatre is equipped with a Listen Technologies Wi-Fi*/RF Advanced System. Currently the LR-4200 receiver can be connected to a Universal Ear Speaker or headphones (with 1/8” / 3.5mm Aux connector) or to a neck loop lanyard for use with T-Coil hearing aids.

*Please note: The WI-FI component is not currently available, but will be available for use at a future date.

Please go the coat check upon arrival to request a hearing assist unit. These units are free to borrow – with the deposit of ID or a major credit card (that will be returned when you return the unit.)

Patrons may opt to use their own headphones (1/8” / 3.5mm Aux connector)

Patrons wanting to use either a VCT headset or neck-loop and receiver (for T-Coil equipped personal hearing aids, or cochlear implants) should request these in advance by emailing VCTAudienceServices@vancouver.ca

Binoculars are available to rent in the main lobby coat check.

Certified guide and service dogs are allowed into VCT venues. British Columbia’s Guide Dog and Service Dog Act and regulation govern how guide and service dogs and their handlers are certified. Certification increases public safety, raises training standards and improves public access for dog and handler teams. Emotional Support Animals (not certified) are currently not allowed in VCT venues.

Balcony in the Men’s and Women’s washrooms
Mezzanine in the Accessible and Women’s washrooms
Lower Lobby in the Women’s washroom

A Security/First Aid attendant is available for all shows at the QET. Please approach an usher or ticket taker if you are in need of assistance. Contact Audience Services for more assistance VCTAudienceServices@vancouver.ca

The Orpheum has two audience entrances located at 601 Smithe Street, Vancouver, BC - accessible entrance - and 884 Granville Street, stairs only, no elevator.

Parking near the theatre is limited. Give yourself extra time before your event to find parking. There is no parkade attached to the Orpheum, but there is parking in the neighbourhood, at meters, and public parking lots. Metropolitan Towers at 930 Seymour Street is one option (the elevator closes at 10:30pm) or an open-air parking lot at 848 Seymour Street accessed via Seymour.

Passengers can be dropped off at the Smithe Street entrance. Drop off is in a traffic lane of Smithe Street and you will have to cross a Bike Lane to access the sidewalk. Doors open one hour before performances.

The theatre does have one wheelchair that can be used to assist a patron from their vehicle on Smithe Street to their seat. You may not use it to sit in it during a performance as it may be needed for other patrons. Please speak to the Head Ticket Taker and they will assist you.

Wheelchair seating is available on the Orchestra and Dress Circle levels.

Orchestra: row 23, seats 10 – 12 and seats 68 – 70 and row 29 seats 13 to 20 and seats 60 to 67.

Dress Circle row 4 seats 109 to 112 and seats 168 to 171. The best seats for viewing rock concerts in a wheelchair are the Dress Circle level seats with row 23 Orchestra as second choice.

*Please note, some ticket sellers, including Ticketmaster, will call these rows ‘WC’ instead of listing the row number e.g. LWC Orch Row WC Seat 10

You may purchase one accessible seat and one seat for a companion.

Balcony levels have many steep steps.

The Orpheum has variable seat sizes. Best leg room is in the Dress Circle. Please see the seat size charts here.

Moveable arm rests are available in rows 2 to 28 seats 60 and seats 20 in the Right and Left sections of Orchestra.

The aisles in the Orchestra section have no steps.

Booster seats are available at the Orpheum Coat Check to rent for a small fee, or you are welcome to bring your own.

Single occupancy gender inclusive accessible washrooms are in the main lobby by door 5 and on the Balcony level near the elevator. An accessible stall is also included in the women’s washroom on the main level.

There is an elevator near the Smithe Street entrance from the main lobby to the Left Dress Circle and Left Balcony levels. The elevator is accessed by wheelchairs or walkers via a ramp at the entrance, please ask for assistance if you need it.

If you wish to bring an oxygen tank with you, for your safety and comfort we ask that you purchase seats in the accessible seating area.

The Orpheum is equipped with a Listen Technologies Wi-Fi*/RF Advanced System. Currently the LR-4200 receiver can be connected to a Universal Ear Speaker or headphones (with 1/8” / 3.5mm Aux connector) or to a neck loop lanyard for use with T-Coil hearing aids.

*Please note: The WI-FI component is not currently available, but will be available for use at a future date.

Please go the coat check upon arrival at Smithe Street to request a hearing assist unit. These units are free to borrow – with the deposit of ID or a major credit card (that will be returned when you return the unit.)

Patrons may opt to use their own headphones (1/8” / 3.5mm Aux connector)

Patrons wanting to use either a VCT headset or neck-loop and receiver (for T-Coil equipped personal hearing aids, or cochlear implants) should request these in advance by emailing VCTAudienceServices@vancouver.ca

Binoculars are available to rent in the main lobby coat check.

Certified guide and service dogs are allowed into VCT venues. British Columbia’s Guide Dog and Service Dog Act and regulation govern how guide and service dogs and their handlers are certified. Certification increases public safety, raises training standards and improves public access for dog and handler teams. Emotional Support Animals (not certified) are currently not allowed in VCT venues.

Balcony Accessible washroom near the elevator

A Security/First Aid attendant is available for all shows at the Orpheum. Please approach an usher or ticket taker if you are in need of assistance. Contact Audience Services for more assistance VCTAudienceServices@vancouver.ca

600 Hamilton Street, Vancouver, BC

Accessible parking is available at the Easy Park Queen Elizabeth Theatre parkade, on Cambie Street, with an accessible parking decal. Accessible parking must be reserved by phone 7-10 days in advance and is subject to availability. Easy Park offers QET & Vancouver Playhouse patrons seeking to reserve accessible parking a dedicated phone number: 604.706.1257 Click to reserve

There is an elevator from the parkade to Hamilton Street near the QET which is available 60 minutes before show times.

There is an accessible driveway to the audience entrance at 600 Hamilton Street to drop off or pick up passengers, accessible via Dunsmuir Street. Doors open one hour before performances.

There are many parking lots in the vicinity, including across the street at The Post and at the VPL main branch in the 700 block Hamilton.

The theatre does have one wheelchair that can be used to assist a patron from their vehicle at the Hamilton Street doors to their seat. You may not use it to sit in it during a performance as it may be needed for other patrons. Please speak to the Ticket Taker and they will assist you.

Wheelchair seating is available on the Orchestra level at row 15 seats 40 to 44.

*Please note, some ticket sellers, including Ticketmaster, will call this row ‘WC’ instead of listing the row number e.g. RWC Orch Row WC Seat 40

Due to the small accessible section you may purchase one accessible seat in row 15 and a companion seat in the row in front - row 14 seats 40 to 44.

Both the Balcony and Orchestra level aisles have steps.

There are a few non-standard size seats in the Playhouse. Please see the seat size charts available through the Tech Specs page.

Best leg room is in row 16 and the side balcony – seats 140 and 120. Please see the seat size charts here.

Booster seats are available at the Vancouver Playhouse Coat Check to rent for a small fee, or you are welcome to bring your own.

A Single occupancy gender inclusive accessible washroom is in the main lobby across from the bar.

There is an elevator in the right main lobby to the Balcony level.

If you wish to bring an oxygen tank with you for your safety and comfort we ask that you purchase seats in the accessible seating area.

The Vancouver Playhouse is equipped with a Listen Technologies Wi-Fi*/RF Advanced System. Currently the LR-4200 receiver can be connected to a Universal Ear Speaker or headphones (with 1/8” / 3.5mm Aux connector) or to a neck loop lanyard for use with T-Coil hearing aids.

*Please note: The WI-FI component is not currently available, but will be available for use at a future date.

Please go the coat check upon arrival to request a hearing assist unit. These units are free to borrow – with the deposit of ID or a major credit card (that will be returned when you return the unit.)

Patrons may opt to use their own headphones (1/8” / 3.5mm Aux connector)

Patrons wanting to use either a VCT headset or neck-loop and receiver (for T-Coil equipped personal hearing aids, or cochlear implants) should request these in advance by emailing VCTAudienceServices@vancouver.ca

Certified guide and service dogs are allowed into VCT venues. British Columbia’s Guide Dog and Service Dog Act and regulation govern how guide and service dogs and their handlers are certified. Certification increases public safety, raises training standards and improves public access for dog and handler teams. Emotional Support Animals (not certified) are currently not allowed in VCT venues.

Main Lobby in the Accessible washroom

A Security/First Aid attendant is available for all shows at the Vancouver Playhouse, please approach any staff member if you are in need of assistance. Contact Audience Services for more assistance VCTAudienceServices@vancouver.ca

823 Seymour Street, Vancouver, BC between Robson and Smithe

Parking near the theatre is limited. Give yourself extra time before your event to find parking. There is a small parkade under the ANNEX with no elevator access. There is parking in the neighbourhood, at meters, and public parking lots. Metropolitan Towers at 930 Seymour Street is one option (the elevator closes at 10:30pm) or an open air parking lot at 848 Seymour Street access via Seymour.

There is an elevator from the street entrance to the Main and Gallery Levels of the theatre.

Wheelchair seating is available on the Main Level at row 1.

Due to the small size of the venue most shows are sold as general admittance without reserved seating. Should you need accessible seating please speak to staff member on the Main Level after arriving.

Some shows at the ANNEX will have cabaret style seating on the Main Level with or without the bleacher and Gallery seating (balcony).

The bleacher seating – rows 2 to 10 is accessed by stairs, in the Gallery seating there are no stairs.

Best leg room is in the Gallery.

There is one wheelchair stall in each of the men’s and women’s washroom on the Main Level.

There is an elevator from street level and between the two floors.

If you wish to bring an oxygen tank with you, for your safety and comfort we ask that you choose seats in the Gallery (balcony) section. For cabaret style events with table seating, you can sit anywhere that is convenient.

A Listen Technologies Wi-Fi*/RF Advanced System can be made available at the ANNEX, please request in advance by emailing VCTAudienceServices@vancouver.ca Currently the LR-4200 receiver can be connected to a Universal Ear Speaker or headphones (with 1/8” / 3.5mm Aux connector) or to a neck loop lanyard for use with T-Coil hearing aids.

*Please note: The WI-FI component is not currently available, but will be available for use at a future date.

Please go the bar upon arrival to pick up your reserved hearing assist unit. These units are free to borrow – with the deposit of ID or a major credit card (that will be returned when you return the unit.)

Patrons may opt to use their own headphones (1/8” / 3.5mm Aux connector)

Patrons wanting to use either a VCT headset or neck-loop and receiver (for T-Coil equipped personal hearing aids, or cochlear implants) should request these in advance by emailing VCTAudienceServices@vancouver.ca

Certified guide and service dogs are allowed into VCT venues. British Columbia’s Guide Dog and Service Dog Act and regulation govern how guide and service dogs and their handlers are certified. Certification increases public safety, raises training standards and improves public access for dog and handler teams. Emotional Support Animals (not certified) are currently not allowed in VCT venues. Contact Audience Services for more assistance VCTAudienceServices@vancouver.ca