The Vancouver Playhouse audience entrance is located at 600 Hamilton Street, Vancouver. The main cross roads are Hamilton Street & Dunsmuir Street.
The Translink Skytrain and Canada line are a convenient choice of transportation while visiting the QET and Playhouse theatres.
Stadium-Chinatown SkyTrain station: on Dunsmuir Street one block east of the theatre.
Vancouver City Centre Canada Line station: on West Georgia Street five blocks west of the theatre
There are several City of Vancouver Mobi bike-share station that are location at and nearby our venues. Please visit www.mobibikes.ca for more details.
QET & Playhouse parking
Parking is available at the Queen Elizabeth Theatre parkade, beneath the theatre itself. The entrance is off of Cambie Street between West Georgia and Dunsmuir Streets. Parking is limited, so arrive early.
Larwill Park: Parking lot across the street from the Queen Elizabeth Theatre between West Georgia and Dunsmuir Street; entrance off Cambie Street. Vancouver Public Library: Underground lot between West Georgia and Robson Street; entrance off Hamilton Street
Accessible parking is available at the Queen Elizabeth Theatre parkade with an accessible parking decal on a first-come, first-served basis, with a limited number available to reserve for performances. To reserve an accessible parking space, phone 604-665-2193 at least one week before the performance.
Wheelchair seating is on the orchestra level. There are 5 wheelchair spaces in the theatre.
Patron drop-off and pick-up
There is a driveway for taxis and for pick up and drop off of handicapped patrons.
Accessible parking is available with an accessible parking decal in the Queen Elizabeth Theatre parkade, beneath the theatre itself.
Elevator access goes between the main lobby and balcony.
Wheelchair accessible washrooms are on the orchestra levels.
Hearing and visual assistance
Hearing-assist units and binoculars at available at the main lobby coat check.
Show information & theatre ettiquette
Box office hours
The box office typically opens two hours before performances for patrons to pick-up or purchase tickets to that evening's event only. The box office is operated by the ticket seller for the host event and is not open between performances.
Our lobby is open one hour before performances. We offer a selection of tempting snacks, local craft beers, and hand-picked BC wines. Beat the line-up by pre-ordering your intermission drinks! We accept Visa, Mastercard, American Express and debit cards. Cash only at the coat check.
The Playhouse has a spacious coat check. Each patron is charged $, cash only.
If you are late to a performance, please be aware that you may not be seated until intermission. Video monitors are available in the theatre lobby to follow the action on stage.
To honour the performance's integrity, the show's producer will determine 24 hours in advance when latecomers may be seated. In some cases, latecomers may be seated in the Balcony. Patrons may move to their purchased seats at the first intermission. In other cases, latecomers may be seated at an appropriate break in the performance.
Children and babies ticket policy
Vancouver Civic Theatres requires that all audience members, including children, must have a ticket. There are no exemptions to this policy regardless of the child's age.
Cameras and recording devices
Taking professional photographs and recording performances in theatres is not allowed unless authorized by the promoter or producer. Cameras and recording devices may be confiscated by theatre staff for the duration of the show. Please be respectful when using your smartphone in performances as it can be a distraction for other patrons.